Food & Beverage · Fast Food

KFC

3520 W Genesee St, Syracuse, New York, 13219

Google Maps Updated: 18 May 2026
Authenticity Score: 72/100
About

This KFC location is frequently criticized for poor service, long wait times, and inconsistent food quality. Many customers report cold or overcooked chicken and rude staff. While there are occasional positive experiences, the overall sentiment is quite negative, with many people choosing to avoid this location entirely.

Our Review Process
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We analyze 72 public reviews for KFC using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 40/100
Value for Money 35/100
Pro Tip

Check your order before leaving the drive-thru.

Drive-thru available
Takeout focused
Pros & Cons

✓ What Works Well

  • Chicken pot pies
  • Friendly staff (occasionally)

✗ Areas to Improve

  • Cold/old chicken
  • Slow service
  • Rude staff
Frequently Asked Questions
  • Why is the service so slow?
  • Is the chicken fresh?
  • Why are they out of items?
User Feedback

Worst KFC ever.

Staff is rude.

Food is hit or miss.