Laurel Hill Automotive & Tire
315 Laurel Hill Ave, Norwich, Connecticut, 06360
This shop has a polarized reputation. Loyal customers praise the owner, Mark, for his personal touch and willingness to help in emergencies. Conversely, a significant number of negative reviews allege poor workmanship, long delays, and aggressive business practices. While some find it a great spot for tires, others warn of recurring issues after repairs. It seems like a place where your experience depends heavily on the specific job.
We analyze 80 public reviews for Laurel Hill Automotive & Tire using our data models and filter out spam to highlight only authentic feedback.
Always get a written estimate and timeline before leaving your vehicle for major repairs.
✓ What Works Well
- Personalized service
- Good for emergency tire needs
- Friendly front desk
✗ Areas to Improve
- Long repair delays
- Alleged poor workmanship
- Communication issues
- Why is my car taking so long?
- Is the repair covered under warranty?
- Can I get a second opinion?
Owner is very hands-on.
Some repairs seem to fail shortly after.
Front desk staff is helpful.
- Category Automobile
- Neighborhood Laurel Hill
- City Norwich
- State Connecticut
- Postcode 06360
- Country United States
