Lumber Liquidators
850 28th St SE, Grand Rapids, Michigan, 49508
This store has a very mixed reputation. While some customers have had great experiences with helpful staff and quality products, there are frequent, serious complaints about poor customer service, delivery delays, and difficulty with warranty claims. Many shoppers feel that the store struggles with communication and accountability, leading to significant frustration.
We analyze 76 public reviews for Lumber Liquidators using our data models and filter out spam to highlight only authentic feedback.
If you have a problem, escalate it to corporate immediately; store-level resolution can be difficult.
✓ What Works Well
- Good product selection
- Some helpful staff
- Competitive pricing
✗ Areas to Improve
- Poor customer service
- Delivery delays
- Difficult warranty process
- Why is my order delayed?
- Can I get a refund?
Great products, but service is hit or miss.
Avoid if you need reliable delivery.
Difficult to deal with if there's a problem.
- Category Retail & Malls
- City Grand Rapids
- State Michigan
- Postcode 49508
- Country United States
