Automobile · Used Car Dealership & Service

MCCJ Auto Group

4611 SW 9th St, Des Moines, Iowa, 50315

Google Maps Updated: 19 May 2026
Authenticity Score: 65/100
About

Customer sentiment for this group is polarized. Many buyers report a smooth, friendly, and helpful sales process, often highlighting specific staff members who went above and beyond. However, there is a significant contingent of negative feedback regarding vehicle reliability, post-purchase mechanical issues, and perceived predatory financing or repair practices. While some find it a great place for a deal, others warn of hidden costs and poor long-term vehicle quality.

Our Review Process
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Highest rating
20
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We analyze 76 public reviews for MCCJ Auto Group using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 60/100
Transparency 45/100
Pro Tip

Always get a third-party pre-purchase inspection before signing any paperwork, regardless of how friendly the sales team seems.

Sales: High Engagement
Reliability: Variable
Pros & Cons

✓ What Works Well

  • Friendly and welcoming sales staff
  • Quick and easy financing process
  • Willingness to help with repairs

✗ Areas to Improve

  • Concerns about vehicle reliability
  • Reports of hidden fees or high interest rates
  • Inconsistent post-sale support
Frequently Asked Questions
  • Are the vehicles thoroughly inspected?
  • What is the actual interest rate?
  • Is there a reliable warranty included?
User Feedback

Sales team is great, but check the car thoroughly.

Fast process, but watch out for the financing terms.

Mixed results on mechanical repairs.