Willis INFINITI
2101 NW 100th St, Des Moines, Iowa, 50325
Willis INFINITI has a very mixed reputation. Many customers praise the friendly and professional sales staff, especially for a smooth buying experience. However, the service department receives significant criticism for poor communication, long wait times, and issues with repair quality. It seems like a dealership that excels in sales but struggles with service consistency.
We analyze 76 public reviews for Willis INFINITI using our data models and filter out spam to highlight only authentic feedback.
If you have a service issue, try to speak directly with a manager rather than the service advisor.
✓ What Works Well
- Friendly and professional sales staff
- Smooth buying experience
- Good selection of vehicles
✗ Areas to Improve
- Poor communication in service
- Long wait times for service
- Inconsistent repair quality
- Do they offer loaner cars?
- Are they honest about repairs?
- Why is the service so slow?
Great sales, poor service
Hit or miss experience
Proceed with caution for service
- Category Automobile
- City Des Moines
- State Iowa
- Postcode 50325
- Country United States
