Moses Nissan St. Albans
300 MacCorkle Ave, St Albans, West Virginia, 25177
Moses Nissan has a very polarized reputation. Many customers praise the sales team for a smooth and professional buying experience. However, the service department receives significant criticism for poor communication, long wait times, and issues with repair quality. It seems to be a dealership where sales are strong, but service needs significant improvement.
We analyze 78 public reviews for Moses Nissan St. Albans using our data models and filter out spam to highlight only authentic feedback.
Stick to the sales department; be cautious with service appointments.
✓ What Works Well
- Professional and friendly sales team
- Smooth buying experience
- Good communication from some staff
✗ Areas to Improve
- Poor service department communication
- Long wait times for repairs
- Inconsistent repair quality
- How long for an oil change?
- Do you offer loaner vehicles?
- Are you transparent about repair costs?
Sales team is great.
Service department needs work.
Hit or miss experience.
- Category Automobile
- Neighborhood St Albans
- City St Albans
- State West Virginia
- Postcode 25177
- Country United States
