New Nails Spa
60 Worcester Rd, Suite 7, Framingham, Massachusetts, 01702
New Nails Spa is a popular spot with many loyal customers who appreciate the quality of work and the relaxing extras like shoulder massages. However, there is a recurring theme of complaints regarding rude management, pressure to tip, and inconsistent customer service. It is a place where you might get a great set of nails, but the service experience can be stressful.
We analyze 80 public reviews for New Nails Spa using our data models and filter out spam to highlight only authentic feedback.
Be prepared for potential pressure regarding tips and focus on the quality of the nail service.
✓ What Works Well
- High-quality nail work
- Relaxing extras like massages
- Clean and bright facility
✗ Areas to Improve
- Rude management and staff
- Pressure to tip
- Inconsistent customer service
- Do you accept walk-ins?
- Is there a tip policy?
- Can I book online?
Great nails, but service can be stressful
Management needs to improve
Love the extra perks
- Category Personal Care
- Neighborhood Framingham
- City Framingham
- State Massachusetts
- Postcode 01702
- Country United States
