Nissan of Norwich
691 W Thames St, Norwich, Connecticut, 06360
Nissan of Norwich is a dealership with very mixed reviews. Many customers have had great experiences with sales staff like Joe Arpin, praising his professionalism and kindness. However, there are numerous reports of poor service department experiences, including long wait times, poor communication, and questionable repair quality. It's a place where you might get a great deal on a car but struggle with the service center later.
We analyze 78 public reviews for Nissan of Norwich using our data models and filter out spam to highlight only authentic feedback.
If you are buying a used car, check all fluids and manuals before leaving the lot.
✓ What Works Well
- Excellent sales staff
- Smooth car buying process
- Good deals on new vehicles
✗ Areas to Improve
- Poor service department communication
- Long wait times for repairs
- Inconsistent repair quality
- Is the service department reliable?
- How is the car buying experience?
- Do they honor warranties?
Sales team is top-notch.
Service department needs improvement.
Great deals, but watch out for service fees.
- Category Automobile
- City Norwich
- State Connecticut
- Postcode 06360
- Country United States
