O'Reilly Auto Parts
17100 Redmond Way, Redmond, Washington, 98052
This O'Reilly location is a mixed bag. Many customers appreciate the helpful staff who go out of their way to assist with battery installs or diagnostics. However, there are frequent complaints about rude service, lack of product knowledge, and long wait times. It seems to depend heavily on which staff member is working at the time.
We analyze 77 public reviews for O'Reilly Auto Parts using our data models and filter out spam to highlight only authentic feedback.
If you need help with a simple install, try visiting during off-peak hours when the staff is less rushed.
✓ What Works Well
- Helpful with battery installs
- Free diagnostic tool usage
- Convenient location
✗ Areas to Improve
- Rude or dismissive staff
- Long wait times
- Inconsistent product knowledge
- Can you test my battery for free?
- Do you have this part in stock?
- Can you help me install these wipers?
Juan Carlos was a lifesaver
Staff can be very judgmental
Great selection of parts
- Category Automobile
- Neighborhood Redmond
- City Redmond
- State Washington
- Postcode 98052
- Country United States
