Pro Nails
8305 Ice Crystal Dr, #106, Laurel, Maryland, 20723
Pro Nails has a very mixed reputation. While many customers love the friendly staff and quality of work, there are frequent complaints about poor customer service, overcharging, and inconsistent quality. Some customers feel rushed or ignored, while others have had great experiences. It seems to be a salon where the quality of service depends heavily on which technician you get.
We analyze 73 public reviews for Pro Nails using our data models and filter out spam to highlight only authentic feedback.
Ask for specific technicians like Julie or Kathy, and clarify pricing before starting your service.
✓ What Works Well
- Talented technicians
- Friendly staff (for some)
- Good designs
✗ Areas to Improve
- Inconsistent quality
- Overcharging issues
- Poor customer service
- Do they take walk-ins?
- Is the pricing transparent?
- Are they good with designs?
Hit or miss, depends on the tech.
Love my nails, but service was rushed.
Overcharged for simple services.
- Category Personal Care
- City Laurel
- State Maryland
- Postcode 20723
- Country United States
