Scranton Counseling Center
329 Cherry St, Scranton, Pennsylvania, 18505
The feedback for this center is highly polarized. Many patients report extreme frustration with long waitlists, poor communication, and administrative disorganization. Some feel the psychiatric care is impersonal or even harmful, with complaints about medication management. Conversely, a smaller group of patients praises specific staff members for their kindness and support. Overall, the center struggles with accessibility and consistency, leaving many feeling unheard.
We analyze 76 public reviews for Scranton Counseling Center using our data models and filter out spam to highlight only authentic feedback.
If you are in crisis, do not rely solely on this center; have a backup plan or contact local emergency services if needed.
✓ What Works Well
- Some staff are genuinely kind and helpful
- Offers a range of services
- Crisis center availability
✗ Areas to Improve
- Extremely long waitlists
- Poor administrative communication
- Concerns about medication management
- How long is the waitlist for therapy?
- Why can't I get a return call?
- Are they accepting new patients?
It's nearly impossible to get an appointment.
The front desk staff can be very helpful.
I felt like just another number.
- Category Health & Medical
- Neighborhood Downtown
- City Scranton
- State Pennsylvania
- Postcode 18505
- Country United States
