Secor Subaru Service and Express Center
Automobile · Dealership Service

Secor Subaru Service and Express Center

18 1st Ave, New London, Connecticut, 06320

Google Maps Updated: 18 May 2026
Authenticity Score: 80/100
About

Secor Subaru Service Center is generally well-regarded for its professional and efficient service. Many customers appreciate the clear communication, including video updates on their vehicle's status. While there are some complaints about wait times and occasional pricing confusion, the majority of reviewers feel they are treated with respect and that the work is done correctly. It's a popular choice for Subaru owners in the area.

Our Review Process
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20
Highest rating
18
Lowest rating

We analyze 74 public reviews for Secor Subaru Service and Express Center using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 75/100
Transparency 78/100
Pro Tip

They often provide a complimentary car wash with service—don't forget to ask if it's included.

Video Diagnostics
Subaru Certified
Pros & Cons

✓ What Works Well

  • Professional and courteous staff
  • Clear communication with video updates
  • Efficient service

✗ Areas to Improve

  • Long wait times for some services
  • Occasional pricing discrepancies
  • Some reports of poor attention to detail
Frequently Asked Questions
  • Do they offer free car washes?
  • Is it better to book an appointment online?
  • How do they handle warranty repairs?
User Feedback

Kaitlyn was very professional and helpful.

I love the video updates on my car's status.

A bit busy, but the service is worth the wait.