Food & Beverage · Coffee Shop
Starbucks
139 Turnpike Rd, Westborough, Massachusetts, 01581
Google Maps
Updated: 18 May 2026
Authenticity Score: 50/100
About
This Starbucks is highly polarizing. While some customers praise the friendly staff and consistent drinks, many others report terrible service, rude management, and long wait times. It's a standard chain experience that can be hit or miss depending on the shift.
Our Review Process
20
Most Relevant
13
Newest
20
Highest rating
20
Lowest rating
We analyze 73 public reviews for Starbucks using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Food Taste
60/100
Value for Money
40/100
Pro Tip
Check your order before leaving the drive-thru.
Drive-thru
Mobile ordering
Pros & Cons
✓ What Works Well
- Friendly staff (sometimes)
- Consistent drinks
- Convenient location
✗ Areas to Improve
- Rude management
- Long wait times
- Frequent order errors
Frequently Asked Questions
- Why is the service so slow?
- Is the lobby open?
- Why is my order always wrong?
User Feedback
Best Starbucks in the area.
Worst customer service ever.
Drinks are great when they get it right.
Quick Info
- Category Food & Beverage
- Neighborhood Westborough
- City Westborough
- State Massachusetts
- Postcode 01581
- Country United States
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