Thriveworks Counseling & Psychiatry Austin
9300 Research Blvd, Suite 205, Austin, Texas, 78759
The clinical care at this location is generally well-regarded, with many patients praising their individual therapists for being compassionate and effective. However, the administrative and billing departments are a major source of frustration. Patients frequently report issues with scheduling, communication, and unexpected billing problems. The experience is often described as a mix of great clinical care and poor administrative support.
We analyze 68 public reviews for Thriveworks Counseling & Psychiatry Austin using our data models and filter out spam to highlight only authentic feedback.
If you have billing issues, try to document every interaction and keep a record of your payments to resolve discrepancies more easily.
✓ What Works Well
- Compassionate and effective therapists
- Easy appointment scheduling
- Good variety of specialists
✗ Areas to Improve
- Poor administrative communication
- Billing errors and lack of transparency
- Difficulty reaching staff
- How do I get a medication refill?
- Why am I being charged for a missed appointment?
- Are the therapists in-network?
Great therapist, but the office is a mess.
Billing is a total headache.
Providers are the only reason to stay.
- Category Health & Medical
- Neighborhood Austin
- City Austin
- State Texas
- Postcode 78759
- Country United States
