Ulta Beauty
2310 SW Military Dr, Ste 230, San Antonio, Texas, 78224
Ulta Beauty at South Park Mall has a very polarized reputation. While some customers have had wonderful experiences with helpful and knowledgeable staff like Brandon, Averi, and Amanda, many others have reported rude, dismissive, and unprofessional service. The store's cleanliness and organization are also frequent points of contention. It seems to be a hit-or-miss location, so your experience may depend heavily on which staff member assists you.
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If you need help, look for specific staff members mentioned in positive reviews to ensure a better experience.
✓ What Works Well
- Some very helpful and knowledgeable staff
- Wide selection of products
- Clean and organized store (in some areas)
✗ Areas to Improve
- Inconsistent customer service
- Reports of rude and dismissive staff
- Cleanliness issues
- Is the staff helpful?
- Is the store clean?
- Do they have testers?
Brandon is a standout employee
Some staff are very rude
Quality of service varies wildly
- Category Retail & Malls
- Neighborhood South San Antonio
- City San Antonio
- State Texas
- Postcode 78224
- Country United States
