Ulta Beauty
11745 McDermott Freeway, 701 I-10 Ste, San Antonio, Texas, 78230
Ulta Beauty at this location has a very mixed reputation. While many customers appreciate the wide selection of products and the helpfulness of specific staff members, there are frequent complaints about poor customer service, long wait times, and unprofessional behavior. It's a convenient spot for beauty shopping, but the in-store experience can be hit-or-miss.
We analyze 74 public reviews for Ulta Beauty using our data models and filter out spam to highlight only authentic feedback.
Check online for product availability before visiting to save time, and try to avoid peak hours.
✓ What Works Well
- Wide selection of products
- Helpful staff (when available)
- Convenient location
✗ Areas to Improve
- Poor customer service
- Long wait times
- Unprofessional behavior
- Do you have this in stock?
- Can I return this?
- Who is the best stylist?
The staff is knowledgeable and helpful.
I waited forever and the service was rude.
Great selection, but the store is often messy.
- Category Retail & Malls
- Neighborhood Shavano Park
- City San Antonio
- State Texas
- Postcode 78230
- Country United States
