Retail & Malls · Beauty Retail
Ulta Beauty
3015 N Clark St, Chicago, Illinois, 60657
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Updated: 18 May 2026
Authenticity Score: 70/100
About
This Ulta location has a very polarized reputation. While some customers love the salon services and specific helpful staff, many report poor customer service, rude cashiers, and issues with parking enforcement. The store's management and service consistency are frequent points of contention.
Our Review Process
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Newest
20
Highest rating
20
Lowest rating
We analyze 76 public reviews for Ulta Beauty using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Variety & Stock
80/100
Crowd Management
50/100
Pro Tip
Avoid the parking lot if possible; it is notorious for aggressive towing/booting.
Salon on-site
Online pickup
Pros & Cons
✓ What Works Well
- Good salon services
- Helpful individual staff
- Clean store
✗ Areas to Improve
- Rude customer service
- Parking scams
- Poor management
Frequently Asked Questions
- Is there parking?
- Do you offer shade matching?
- Can I cancel a pickup order?
User Feedback
Salon staff is great
Cashiers are often dismissive
Avoid the parking lot
Quick Info
- Category Retail & Malls
- Neighborhood Lakeview
- City Chicago
- State Illinois
- Postcode 60657
- Country United States
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