Ulta Beauty
32 District Ave, Boston, Massachusetts, 02125
Ulta Beauty in Dorchester has a very mixed reputation. While some customers have had great experiences with helpful staff and a wide selection of products, many others have reported significant issues with customer service, racial profiling, and poor management. Complaints about understaffing, lack of assistance, and rude behavior are common. It is a convenient location, but the overall customer experience seems to be inconsistent and often disappointing.
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✓ What Works Well
- Wide selection of products
- Convenient location
- Some helpful staff members
✗ Areas to Improve
- Reports of racial profiling
- Poor customer service
- Understaffing and lack of assistance
- Do they have testers?
- Is it good for makeup advice?
- How is the customer service?
Some staff are very helpful.
The store can be disorganized.
Management is often unresponsive.
- Category Retail & Malls
- Neighborhood Dorchester
- City Boston
- State Massachusetts
- Postcode 02125
- Country United States
