Professional Services · Telecommunications
Verizon
6360 Thompson Rd, Syracuse, New York, 13206
Google Maps
Updated: 19 May 2026
Authenticity Score: 40/100
About
This location receives overwhelmingly negative feedback. Customers frequently report poor customer service, long wait times, billing errors, and difficulty resolving technical issues. Many feel the company is unreliable and unresponsive, leading to significant frustration. While a few positive reviews exist, the general sentiment is one of extreme dissatisfaction.
Our Review Process
20
Most Relevant
19
Newest
15
Highest rating
20
Lowest rating
We analyze 74 public reviews for Verizon using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Professionalism
25/100
Communication
20/100
Pro Tip
Document every conversation and keep records of all billing issues.
Reliability: Low
Support: Poor
Pros & Cons
✓ What Works Well
- Occasional helpful staff
- Convenient location
- Some good technical support
✗ Areas to Improve
- Poor customer service
- Billing errors
- Long wait times
Frequently Asked Questions
- Why is my bill so high?
- How do I reach a human?
- Is the service reliable?
User Feedback
Service is spotty at best.
Customer service is a nightmare.
Avoid if possible.
Quick Info
- Category Professional Services
- City Syracuse
- State New York
- Postcode 13206
- Country United States
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