Walmart Auto Care Centers
101 Dettro Dr, Mattoon, Illinois, 61938
Walmart Auto Care Center in Mattoon is a shop with a wide range of experiences. Many customers praise their friendly, efficient, and helpful service, often noting that they go out of their way to assist customers. However, there are significant complaints about poor communication, overcharging, and unresolved issues. Some customers feel they were taken advantage of or that their vehicles were not fixed correctly. It seems to be a shop that can provide great service for some, but may struggle with consistency and transparency.
We analyze 75 public reviews for Walmart Auto Care Centers using our data models and filter out spam to highlight only authentic feedback.
Always ask for a detailed estimate and clarify all potential costs before authorizing any work.
✓ What Works Well
- Friendly and helpful staff
- Efficient service for many
- Willingness to help in emergencies
✗ Areas to Improve
- Inconsistent repair quality
- Reports of overcharging
- Communication issues
- Do you offer free estimates?
- Can you provide a ride while my car is in the shop?
- Do you accept extended warranties?
They were amazing, in and out same day.
They overcharged me and didn't fix the problem.
Great customer service, very helpful.
- Category Automobile
- Neighborhood Mattoon
- City Mattoon
- State Illinois
- Postcode 61938
- Country United States
