Health & Medical · Urgent Care

BayCare Urgent Care (South Lakeland)

2645 Florida Ave S, Lakeland, Florida, 33803

Google Maps Updated: 19 May 2026
Authenticity Score: 74/100
About

Patients often describe this location as a lifesaver, with many highlighting the quick, professional, and empathetic care they receive. Providers like Amanda are frequently mentioned for their bedside manner. However, there are some reports of inconsistent service, with a few patients feeling dismissed or frustrated by administrative hurdles. It's a convenient option for many, but experiences can vary depending on the provider and the day.

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We analyze 77 public reviews for BayCare Urgent Care (South Lakeland) using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 78/100
Admin Efficiency 72/100
Pro Tip

Use the online check-in feature to save time, but be prepared to verify your insurance coverage details before you arrive.

Wait Time: Low
Booking: Online
Pros & Cons

✓ What Works Well

  • Quick and efficient service
  • Empathetic and professional providers
  • Convenient online check-in

✗ Areas to Improve

  • Inconsistent diagnostic thoroughness
  • Occasional rude staff
  • Billing and insurance confusion
Frequently Asked Questions
  • Can I check in online?
  • Do you have X-ray capabilities?
  • Is the staff friendly?
User Feedback

Amanda was an angel and really listened

Fast service and very clean

Staff was rude about copay