1205 E Magnolia St, Suite 105, Lakeland, Florida, 33801
Patients frequently praise the compassionate and patient staff, especially the MRI techs and therapists. Many feel like they are treated like family and appreciate the personalized treatment plans. While the clinical care is highly regarded, there are some complaints about administrative communication and occasional scheduling issues. Overall, it's seen as a supportive environment for recovery, though the front-end logistics could use some tightening.
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If you have anxiety about procedures like MRIs, let the staff know beforehand; they are known for being very patient and accommodating.
✓ What Works Well
✗ Areas to Improve
The MRI tech was so patient with my panic attack
Therapy sessions really helped my back pain
Staff makes you feel like family