Sanitas Medical Center
4310 US Hwy 98 N, Suite C280, Lakeland, Florida, 33809
Patients are generally pleased with the clinical care, often praising doctors like Wilbert Rodriguez for their expertise and bedside manner. However, the administrative experience is a major pain point. Many patients report significant issues with prescription fulfillment, call center communication, and billing transparency. It's a clinic where the doctors are great, but the support system often fails to deliver, leading to a lot of frustration.
We analyze 73 public reviews for Sanitas Medical Center using our data models and filter out spam to highlight only authentic feedback.
If you need a prescription filled, follow up with the office directly rather than relying on the call center.
✓ What Works Well
- Knowledgeable and caring doctors
- Clean and modern facility
- Bilingual staff
✗ Areas to Improve
- Poor call center communication
- Delays in prescription fulfillment
- Billing and insurance confusion
- Why is it so hard to get my prescription?
- How do I reach the office directly?
- Is my insurance accepted?
Dr. Rodriguez is amazing
Call center is a nightmare
Facility is very clean
- Category Health & Medical
- City Lakeland
- State Florida
- Postcode 33809
- Country United States
