Peace River Center Wellness Clinic- Behavioral Health Home (Primary Care Clinic)
1831 Gilmore Ave, Lakeland, Florida, 33805
This center is a vital resource for many, with patients frequently expressing deep gratitude for the life-saving support they've received. The clinical staff, particularly Dr. Delgado and Dr. Barrios, are highly regarded for their empathy and dedication. However, the administrative side is a frequent source of frustration, with long hold times and scheduling issues being common complaints. It's a place where the clinical care is excellent, but the system can be difficult to navigate.
We analyze 63 public reviews for Peace River Center Wellness Clinic- Behavioral Health Home (Primary Care Clinic) using our data models and filter out spam to highlight only authentic feedback.
If you are having trouble with the phone system, try using the client portal for non-urgent communication.
✓ What Works Well
- Compassionate and dedicated doctors
- Life-saving mental health support
- Easy telehealth options
✗ Areas to Improve
- Long hold times on the phone
- Inconsistent scheduling
- Confusing facility layout
- How do I schedule a telehealth visit?
- Are they accepting new patients?
- Why is it hard to reach someone?
Dr. Delgado truly listens to me
The staff saved my life
Scheduling is a nightmare
- Category Health & Medical
- City Lakeland
- State Florida
- Postcode 33805
- Country United States
