Northeastern University Health and Counseling Services
70 Forsyth St, Boston, Massachusetts, 02115
Students are split on their experience at this facility. Many praise the medical staff, especially nurses like Nicole and Johanna, for being kind and thorough. However, the reception staff frequently draws fire for being rude and unhelpful. Wait times and appointment scheduling are major pain points for many. Some students feel the facility is under-resourced for mental health needs. Overall, it is a hit-or-miss spot for campus health.
We analyze 73 public reviews for Northeastern University Health and Counseling Services using our data models and filter out spam to highlight only authentic feedback.
Walk-ins for physical injuries are often handled faster than phone-based appointment scheduling.
✓ What Works Well
- Friendly medical staff
- Quick care for urgent physical issues
- Clean facilities
✗ Areas to Improve
- Rude reception staff
- Difficult appointment scheduling
- Inadequate mental health support
- How do I get my immunization records?
- Why is it so hard to get an appointment?
- Are there enough counselors available?
Nurses are absolute gems
Receptionists make you feel like a burden
Good for quick physical checkups
- Category Health & Medical
- Neighborhood Fenway-Kenmore
- City Boston
- State Massachusetts
- Postcode 02115
- Country United States
