Food & Beverage · Coffee & Donuts
Dunkin'
35 E Main St, Westborough, Massachusetts, 01581
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Updated: 18 May 2026
Authenticity Score: 65/100
About
This Dunkin' location is a classic neighborhood spot with a vintage feel, but it suffers from significant service inconsistencies. While some customers love the staff and the coffee, many others complain about long wait times, incorrect orders, and rude service. It's a convenient stop, but your experience may vary.
Our Review Process
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Newest
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Highest rating
20
Lowest rating
We analyze 74 public reviews for Dunkin' using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Food Taste
60/100
Value for Money
65/100
Pro Tip
Check your order before leaving the drive-thru.
Drive-thru
Mobile ordering
Pros & Cons
✓ What Works Well
- Convenient location
- Vintage building
- Friendly staff (sometimes)
✗ Areas to Improve
- Long wait times
- Frequent order errors
- Inconsistent service
Frequently Asked Questions
- Why is the service so slow?
- Is the lobby open?
- Why is my order always wrong?
User Feedback
Best Dunkin' around.
Worst place, they never get it right.
Staff is friendly and quick.
Quick Info
- Category Food & Beverage
- Neighborhood Westborough
- City Westborough
- State Massachusetts
- Postcode 01581
- Country United States
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