First Tire & Automotive
23450 Highland Knolls Dr, Katy, Texas, 77494
First Tire & Automotive is widely regarded as a family-friendly, honest shop. Customers appreciate the shuttle service and the transparent way they explain repairs with photos. While there are a few complaints about pricing and specific technician errors, the majority of users feel they get great bang for the buck and honest advice.
We analyze 71 public reviews for First Tire & Automotive using our data models and filter out spam to highlight only authentic feedback.
They often offer a free shuttle service, so be sure to ask for it when booking your appointment.
✓ What Works Well
- Excellent shuttle service via Uber
- Transparent photo-based diagnostics
- Friendly, non-pushy staff
✗ Areas to Improve
- Some complaints about high parts markups
- Occasional issues with alignment accuracy
- Some customers felt overcharged for diagnostics
- Do you offer shuttle services?
- Can I bring my own parts?
- Why is the diagnostic fee so high?
Nick and James are always helpful.
They explained everything clearly without being pushy.
The alignment didn't hold up as expected.
- Category Automobile
- Neighborhood Cinco Ranch
- City Katy
- State Texas
- Postcode 77494
- Country United States
