Karl Malone's Body & Paint
11535 Lone Peak Pkwy, Draper, Utah, 84020
Karl Malone's Body & Paint is a high-end shop that delivers excellent results for many, but it's also a place where communication and accountability can be lacking. Customers love the quality of the work and the professionalism of advisors like Austin and Marcus, but there are significant complaints about poor communication, long delays, and a lack of responsibility when things go wrong. It's a shop that can do great work, but the process can be very stressful.
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✓ What Works Well
- High-quality repair work
- Professional advisors
- Good insurance coordination
✗ Areas to Improve
- Poor communication
- Long repair delays
- Lack of accountability
- Do you work with my insurance?
- How long will the repair take?
- Do you offer a warranty?
My car looks brand new.
Communication was a nightmare.
Great work, but check the details before leaving.
- Category Automobile
- Neighborhood Draper
- City Draper
- State Utah
- Postcode 84020
- Country United States
