Mercedes-Benz of Draper Service Department
11548 Lone Peak Pkwy, Suite 100, Draper, Utah, 84020
Mercedes-Benz of Draper is generally well-regarded for its professional service and high-quality work, especially for fleet vehicles and AMG models. Customers appreciate the video inspection reports and the convenience of valet services. However, there are recurring complaints about high costs, occasional communication bugs in their app, and some instances of poor quality control, leading to a mixed overall experience.
We analyze 76 public reviews for Mercedes-Benz of Draper Service Department using our data models and filter out spam to highlight only authentic feedback.
The video inspection is a great tool; watch it carefully to understand what is actually needed.
✓ What Works Well
- Professional and knowledgeable staff
- Video inspection reports
- Valet pickup/drop-off
✗ Areas to Improve
- High service costs
- Occasional communication issues
- Inconsistent quality control
- Do you offer a loaner car?
- How long will the service take?
- Is this covered under warranty?
Best service department in the state.
Expensive, but worth it for the quality.
Communication could be better.
- Category Automobile
- Neighborhood Draper
- City Draper
- State Utah
- Postcode 84020
- Country United States
