Ladies & Gentlemen
8780 Mentor Ave, Mentor, Ohio, 44060
Ladies & Gentlemen is a well-known salon and spa that offers a premium experience, complete with tea and a relaxing environment. Many clients have been coming for years and swear by their favorite stylists. However, recent reviews suggest a decline in customer service and some frustration over new fees and communication issues. While the quality of the cuts and spa services remains high for many, others have had disappointing experiences with specific staff members. It is a place that feels very upscale, but consistency seems to be a current pain point.
We analyze 76 public reviews for Ladies & Gentlemen using our data models and filter out spam to highlight only authentic feedback.
The kids' room is a fantastic feature if you need a stress-free haircut for your little one.
✓ What Works Well
- Relaxing and upscale atmosphere
- Great for kids with a dedicated room
- High-quality spa services
✗ Areas to Improve
- Declining customer service
- New credit card fees
- Inconsistent communication
- Do they have a kids' room?
- Are there extra fees for credit cards?
- Is it good for bridal trials?
The kids' room is a total game changer.
Used to be the best, but service is slipping.
The prenatal massage was pure bliss.
- Category Personal Care
- Neighborhood Mentor
- City Mentor
- State Ohio
- Postcode 44060
- Country United States
