Automobile · Auto Repair

Magic Auto

1001 E Northwest Hwy, Des Plaines, Illinois, 60016

Google Maps Updated: 19 May 2026
Authenticity Score: 70/100
About

Magic Auto is a shop with a very loyal following, largely due to the owner, Dimo. Many customers praise his honesty and fair pricing, often calling him the best mechanic in the area. However, there are some serious allegations regarding poor workmanship and dishonest practices from a subset of reviewers. It seems to be a hit-or-miss experience depending on the specific repair.

Our Review Process
20
Most Relevant
12
Newest
20
Highest rating
14
Lowest rating

We analyze 66 public reviews for Magic Auto using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 68/100
Transparency 60/100
Pro Tip

Always ask to see the old parts after a repair to ensure they were actually replaced.

Free initial inspection
Family-run atmosphere
Pros & Cons

✓ What Works Well

  • Very fair pricing
  • Friendly and welcoming
  • Fast diagnostics

✗ Areas to Improve

  • Allegations of poor workmanship
  • Inconsistent quality
  • Some reports of rude staff
Frequently Asked Questions
  • Is Dimo always there?
  • Do they offer free inspections?
  • Are they good with body work?
User Feedback

Dimo is honest and doesn't upsell.

Had a bad experience with a repair that failed.

Great small-town feel.