Public Infrastructure · Lottery Commission

Massachusetts State Lottery Commission - Headquarters

150 Mt Vernon St, Boston, Massachusetts, 02125

Google Maps Updated: 19 May 2026
Authenticity Score: 85/100
About

The Massachusetts State Lottery Commission headquarters is generally seen as efficient for quick ticket redemptions, with many users praising the friendly staff. However, there are complaints about confusing signage, limited operating hours, and occasional errors in processing claims.

Our Review Process
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Most Relevant
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Highest rating
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Lowest rating

We analyze 64 public reviews for Massachusetts State Lottery Commission - Headquarters using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Process Ease 75/100
Staff Conduct 85/100
Pro Tip

Check the website for the most current hours before visiting, as they can change.

Ticket Redemption
Free Parking
Pros & Cons

✓ What Works Well

  • Friendly staff
  • Fast service
  • Free parking

✗ Areas to Improve

  • Confusing signage
  • Limited hours
  • Hard to find
Frequently Asked Questions
  • Are you open on weekends?
  • Where is the entrance?
  • How long does it take to get a check?
User Feedback

Great customer service

Needs better signage

Efficient process