Groma
Real Estate · Property Management

Groma

31 New Chardon St, Boston, Massachusetts, 02114

Google Maps Updated: 19 May 2026
Authenticity Score: 40/100
About

Groma Management is a company with a very divided reputation. Many tenants praise the smooth move-in process, modern amenities, and responsive maintenance team. However, a significant number of residents report major issues with communication, unresponsive management, and a lack of accountability when things go wrong. There are also allegations of paid reviews, which makes it hard to gauge the true quality of their service. It's a company that seems to be great for some, but a nightmare for others.

Our Review Process
20
Most Relevant
18
Newest
20
Highest rating
20
Lowest rating

We analyze 78 public reviews for Groma using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Build Quality 70/100
Connectivity 50/100
Pro Tip

Document everything and keep all communication in writing, as getting a hold of someone by phone can be difficult.

Property Quality: High
Management Reliability: Low
Pros & Cons

✓ What Works Well

  • Smooth move-in process
  • Modern and well-maintained properties
  • Responsive maintenance for some

✗ Areas to Improve

  • Poor communication and unresponsive management
  • Lack of accountability for issues
  • Allegations of paid reviews and hidden fees
Frequently Asked Questions
  • How do I get my security deposit back?
  • Why is it so hard to reach someone?
  • Are the positive reviews genuine?
User Feedback

They are great until you have a problem, then they disappear.

The apartment is beautiful, but the management is a headache.

I'd avoid them if you want a stress-free renting experience.