Personal Care · Fitness Tracker
Whoop
One Kenmore Sq, Boston, Massachusetts, 02215
Google Maps
Updated: 19 May 2026
Authenticity Score: 65/100
About
Whoop is praised for its health tracking capabilities, but the company faces significant criticism for its customer service, subscription model, and difficulty in canceling. Many users report issues with defective devices and a lack of human support, relying instead on AI bots that fail to resolve problems.
Our Review Process
20
Most Relevant
18
Newest
10
Highest rating
20
Lowest rating
We analyze 68 public reviews for Whoop using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Equipment & Hygiene
50/100
Staff Behavior
30/100
Pro Tip
Be aware of the subscription renewal terms before signing up.
Health Tracking
Subscription Model
Pros & Cons
✓ What Works Well
- Good health data
- Useful app insights
✗ Areas to Improve
- Poor customer service
- Difficult cancellation process
- Defective hardware
Frequently Asked Questions
- How do I cancel my subscription?
- Why is my device not working?
- Can I speak to a human?
User Feedback
Subscription trap
AI support is useless
Great product, bad company
Quick Info
- Category Personal Care
- Neighborhood Kenmore Square
- City Boston
- State Massachusetts
- Postcode 02215
- Country United States
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