Automobile · Tire and Auto Repair
NTB-National Tire & Battery
7361 Mentor Ave, Mentor, Ohio, 44060
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Updated: 19 May 2026
Authenticity Score: 60/100
About
NTB in Mentor has a very mixed reputation. While some customers have had great experiences with quick service and helpful staff, there are numerous complaints about poor scheduling, unprofessional behavior, and inconsistent repair quality. It is a shop where your experience can vary significantly.
Our Review Process
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Highest rating
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We analyze 80 public reviews for NTB-National Tire & Battery using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Service Quality
55/100
Transparency
50/100
Pro Tip
Always confirm your appointment time and ask for a clear estimate before work begins.
Tire specialist
Full service center
Pros & Cons
✓ What Works Well
- Quick service for some
- Helpful in emergencies
- Good tire selection
✗ Areas to Improve
- Poor scheduling
- Unprofessional staff
- Inconsistent repair quality
Frequently Asked Questions
- Do they honor appointments?
- Are their prices competitive?
- Do they offer loaner cars?
User Feedback
Hit or miss on service.
Scheduling is a nightmare.
Friendly but often overwhelmed.
Quick Info
- Category Automobile
- Neighborhood Mentor
- City Mentor
- State Ohio
- Postcode 44060
- Country United States
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