O'Reilly Auto Parts
805 S Main St, West Bend, Wisconsin, 53095
O'Reilly Auto Parts in West Bend is generally well-regarded for its helpful and knowledgeable staff. Many customers appreciate the willingness of the team to go above and beyond, such as installing parts or offering advice. However, there are some recurring complaints about staff incompetence, incorrect parts being sold, and occasional rude customer service. It's a convenient spot for quick parts, but you might want to double-check your part numbers before you go.
We analyze 72 public reviews for O'Reilly Auto Parts using our data models and filter out spam to highlight only authentic feedback.
Double-check your part numbers online before heading in to ensure you get the right item the first time.
✓ What Works Well
- Helpful staff for simple installations
- Convenient location
- Good selection of parts
✗ Areas to Improve
- Staff knowledge can be inconsistent
- Some reports of incorrect parts sold
- Occasional rude customer service
- Do you install batteries?
- Can you check my check engine light?
- Do you have this part in stock?
Ryan was super helpful with my light.
They sold me the wrong part three times.
Great staff, very friendly and helpful.
- Category Retail & Malls
- City West Bend
- State Wisconsin
- Postcode 53095
- Country United States
