Russ Darrow Chrysler Dodge Jeep RAM of West Bend Service Center
2617 W Washington St, West Bend, Wisconsin, 53095
Russ Darrow Chrysler Dodge Jeep RAM in West Bend has a very polarized reputation. Some customers have had excellent experiences with friendly and helpful staff, while others have faced significant issues with poor communication, long wait times, and unresolved repairs. It's a dealership that can provide great service, but it seems to struggle with consistency and customer care, leading to a lot of frustration for some.
We analyze 72 public reviews for Russ Darrow Chrysler Dodge Jeep RAM of West Bend Service Center using our data models and filter out spam to highlight only authentic feedback.
They offer video walk-throughs of your vehicle's inspection, which is a great way to stay informed.
✓ What Works Well
- Friendly and helpful staff (in some cases)
- Modern waiting area
- Video inspection reports
✗ Areas to Improve
- Poor communication and long wait times
- Unresolved vehicle issues
- Reports of misleading sales practices
- Do you offer a loaner car?
- Can I get a video of the inspection?
- How long will my service take?
Great service, loved the video report.
Terrible experience, they didn't fix my car.
Friendly staff, but service is inconsistent.
- Category Automobile
- City West Bend
- State Wisconsin
- Postcode 53095
- Country United States
