Russ Darrow Chrysler Dodge Jeep Ram of West Bend
2617 W Washington St, West Bend, Wisconsin, 53095
Russ Darrow Chrysler Dodge Jeep Ram of West Bend has a very mixed reputation. While some customers have had excellent, seamless experiences with specific sales staff, others report significant issues with vehicle quality, dishonest sales practices, and poor communication from the service department. Complaints about hidden fees, lack of follow-up, and refusal to honor warranties are common among dissatisfied customers. It seems to be a dealership where the experience heavily depends on which staff member you work with.
We analyze 78 public reviews for Russ Darrow Chrysler Dodge Jeep Ram of West Bend using our data models and filter out spam to highlight only authentic feedback.
Always get an independent inspection before purchasing a used vehicle here.
✓ What Works Well
- Some very helpful sales staff
- Clean and organized facility
- Efficient financing for some
✗ Areas to Improve
- Poor service communication
- Dishonest sales practices
- Issues with vehicle quality
- Do they honor extended warranties?
- Is the service department reliable?
Sales staff can be hit or miss.
Service department is often unresponsive.
Be very careful with the final paperwork.
- Category Automobile
- City West Bend
- State Wisconsin
- Postcode 53095
- Country United States
