The Auto Shop
2560 E Plano Pkwy, Plano, Texas, 75074
The Auto Shop in Plano is a large, well-equipped facility that many customers love for its convenience, loaner cars, and professional atmosphere. However, there is a notable divide in reviews. While many praise the service and honesty, a significant number of customers have reported feeling scammed, overcharged, or misdiagnosed. It seems to be a shop that provides a premium experience but comes with premium prices and potential for frustration if things go wrong.
We analyze 77 public reviews for The Auto Shop using our data models and filter out spam to highlight only authentic feedback.
They offer a loaner car program, which is a huge plus for long repairs.
✓ What Works Well
- Loaner cars available
- Clean and professional facility
- Good communication via text/app
✗ Areas to Improve
- High prices
- Reports of misdiagnosis
- Some customers feel taken advantage of
- Do they offer loaner cars?
- Is it cheaper than the dealership?
- How do I schedule an appointment?
Great experience, very professional.
Felt like I was being scammed on the price.
Convenient, but expensive.
- Category Automobile
- Neighborhood Plano
- City Plano
- State Texas
- Postcode 75074
- Country United States
