Ulta Beauty
3615 Florida Ave S, Suite 320, Lakeland, Florida, 33803
Ulta Beauty in Lakeland is a popular destination for beauty enthusiasts, offering a wide range of products and salon services. Many customers appreciate the helpful and knowledgeable staff, particularly for shade matching and product recommendations. However, there are frequent reports of inconsistent customer service, with some staff members being described as rude or unhelpful. The store is generally well-stocked, but some customers have noted issues with store cleanliness and organization.
We analyze 71 public reviews for Ulta Beauty using our data models and filter out spam to highlight only authentic feedback.
If you need help, look for the staff members who are actively assisting other customers; they are usually the most knowledgeable.
✓ What Works Well
- Wide range of beauty products
- Helpful and knowledgeable staff (for some)
- Convenient location
✗ Areas to Improve
- Inconsistent customer service
- Store cleanliness issues
- Occasional rude staff
- Do you offer shade matching?
- Can I book a salon appointment?
- Do you have a rewards program?
Great selection, but service can be hit or miss.
Ask for help if you need it, some staff are real gems.
Check the store before you go for specific items.
- Category Retail & Malls
- City Lakeland
- State Florida
- Postcode 33803
- Country United States
