Palm Medical Centers - South Lakeland
5985 Florida Ave S, Lakeland, Florida, 33813
Palm Medical Centers in South Lakeland has a very polarized reputation. Many patients love their primary care providers, especially Lou Ann, and feel like part of a family. However, there are frequent and severe complaints about administrative issues, including long hold times, poor communication, and errors with prescription refills. It seems to be a great place for clinical care if you can navigate the administrative hurdles.
We analyze 71 public reviews for Palm Medical Centers - South Lakeland using our data models and filter out spam to highlight only authentic feedback.
If you have trouble reaching them by phone, try using their patient portal for non-urgent requests.
✓ What Works Well
- Caring and attentive primary care providers
- Welcoming and professional staff
- Clean and organized office
✗ Areas to Improve
- Extremely long phone hold times
- Poor administrative communication
- Errors with prescription refills
- Why is it so hard to reach someone?
- How do I get my prescription refilled?
- Can I see the same doctor every time?
Lou Ann is the best.
The office is total chaos.
I feel like part of a family.
- Category Health & Medical
- Neighborhood Lakeland
- City Lakeland
- State Florida
- Postcode 33813
- Country United States
