Capernaum Medical Center
2024 Edgewood Dr S, Lakeland, Florida, 33803
Capernaum Medical Center is highly polarized. Dr. Vernier is widely praised as an amazing, caring, and thorough neurologist who has helped many children. However, the office staff is frequently described as rude, incompetent, and impossible to reach by phone. Long wait times and poor communication are major themes in the reviews. It is a place where the clinical care is excellent, but the administrative experience is often frustrating.
We analyze 77 public reviews for Capernaum Medical Center using our data models and filter out spam to highlight only authentic feedback.
If you need to reach the office, try visiting in person if you live nearby, as phone communication is notoriously difficult.
✓ What Works Well
- Excellent and caring neurologist (Dr. Vernier)
- Thorough and knowledgeable care
- Clean and modern facility
✗ Areas to Improve
- Impossible to reach by phone
- Long wait times
- Rude and incompetent office staff
- Why can't I reach anyone by phone?
- How long is the wait?
- Can I get my records?
Dr. Vernier is amazing.
The office staff is beyond rude.
I waited for hours.
- Category Health & Medical
- Neighborhood Lakeland
- City Lakeland
- State Florida
- Postcode 33803
- Country United States
