Universal Auto & Tire
9853 Johnnycake Ridge Rd, Suite 20, Mentor, Ohio, 44060
Universal Auto & Tire in Mentor has a very polarized reputation. Many customers praise the owner, Kevin, and his team for their honesty, fair pricing, and high-quality work. However, there is a significant number of negative reviews detailing aggressive behavior, poor communication, and questionable business practices. It seems to be a shop where your experience can be either excellent or a nightmare.
We analyze 76 public reviews for Universal Auto & Tire using our data models and filter out spam to highlight only authentic feedback.
Be cautious and consider getting a second opinion for major repairs; the experience here can be highly inconsistent.
✓ What Works Well
- Honest and fair for some
- Knowledgeable mechanics
- Friendly service for some
✗ Areas to Improve
- Aggressive behavior
- Poor communication
- Questionable business practices
- Do they do alignments?
- Are they open on weekends?
- Can I get a quote?
Best experience ever.
They sold me a lemon.
Great staff, but the owner is rude.
- Category Automobile
- City Mentor
- State Ohio
- Postcode 44060
- Country United States
