Automobile · Dealership Service Center
Willis Automotive
2121 NW 100th St, Des Moines, Iowa, 50325
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Updated: 19 May 2026
Authenticity Score: 72/100
About
Willis Automotive is a large dealership with a mixed reputation. Many customers have had excellent experiences with sales and service, praising the professionalism and amenities. However, there are frequent complaints about poor communication, high costs, and issues with used car quality. It's a typical large dealership experience.
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Highest rating
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We analyze 77 public reviews for Willis Automotive using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Service Quality
65/100
Transparency
55/100
Pro Tip
If buying a used car, get an independent inspection, and always get a written quote for service work.
Dealership Amenities
Shuttle Service
Pros & Cons
✓ What Works Well
- Professional staff
- Great amenities
- Good selection
✗ Areas to Improve
- Poor communication
- High costs
- Used car quality issues
Frequently Asked Questions
- Do you offer shuttle service?
- How long for a repair?
- Do you have loaner cars?
User Feedback
Great service
Expensive
Hit or miss
Quick Info
- Category Automobile
- Neighborhood Des Moines
- City Des Moines
- State Iowa
- Postcode 50325
- Country United States
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