Automobile · Auto Body & Repair

D and L Auto Repair - Auto Body - Towing Service - Rental Car

1856 Dorchester Ave, Boston, Massachusetts, 02124

Google Maps Updated: 18 May 2026
Authenticity Score: 60/100
About

D and L is a mixed bag. Many customers love Herbie, citing his kindness and willingness to help, especially for women who feel intimidated at other shops. On the other hand, there are some truly alarming reports of poor workmanship, like using sealant instead of proper parts, and aggressive, rude behavior from management. It seems like a place where you either get a great deal or a major headache.

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We analyze 74 public reviews for D and L Auto Repair - Auto Body - Towing Service - Rental Car using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 50/100
Transparency 45/100
Pro Tip

Request to see the old parts they replaced to ensure the work was actually done.

Towing Service
Rental Cars
Pros & Cons

✓ What Works Well

  • Helpful and kind staff
  • Good body work
  • Fair pricing for some

✗ Areas to Improve

  • Questionable repair quality
  • Rude management
  • Inconsistent results
Frequently Asked Questions
  • Why is my car still having the same issue?
  • Are they using quality parts?
  • Is the diagnostic fee worth it?
User Feedback

Herbie is a lifesaver

Avoid at all costs, they cut corners

Great for body work, risky for mechanical