Automobile · Auto Body

Boston Body Works

839 Albany St, Boston, Massachusetts, 02119

Google Maps Updated: 19 May 2026
Authenticity Score: 86/100
About

Boston Body Works is widely praised for its exceptional customer service and high-quality bodywork. Darrell and the team are frequently mentioned for their professionalism, responsiveness, and ability to make the repair process stress-free. Customers love that their cars are returned clean and detailed. While there are a few negative reviews, the overall sentiment is that this is a top-tier shop that goes above and beyond for its customers.

Our Review Process
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Most Relevant
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Newest
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Highest rating
16
Lowest rating

We analyze 69 public reviews for Boston Body Works using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 89/100
Transparency 85/100
Pro Tip

They are known for being very responsive and providing quick quotes, which is a huge plus.

Quick quotes
Detailing included
Pros & Cons

✓ What Works Well

  • Exceptional customer service
  • High-quality bodywork
  • Cars returned clean and detailed

✗ Areas to Improve

  • Occasional communication gaps
  • Scheduling issues
  • Billing disputes
Frequently Asked Questions
  • Do you work with my insurance?
  • Can you detail my car?
  • How long will my repair take?
User Feedback

Darrell is a consummate professional.

My car looks brand new.

They made the process so easy.