Health & Medical · Urgent Care
Next Level Urgent Care | Wells Branch
14900 N Interstate 35 Frontage Rd, Austin, Texas, 78728
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Updated: 19 May 2026
Authenticity Score: 90/100
About
This urgent care is consistently praised for its friendly, efficient, and compassionate care. Patients feel well-cared for and appreciate the clean, welcoming environment. While there are some minor complaints about billing and occasional wait times, the overall sentiment is overwhelmingly positive.
Our Review Process
20
Most Relevant
17
Newest
20
Highest rating
19
Lowest rating
We analyze 76 public reviews for Next Level Urgent Care | Wells Branch using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Medical Expertise
92/100
Admin Efficiency
80/100
Pro Tip
Check in online to save time, but be prepared for potential delays.
Urgent care
Online check-in
Pros & Cons
✓ What Works Well
- Friendly and compassionate staff
- Efficient and fast service
- Clean and welcoming facility
✗ Areas to Improve
- Billing and insurance issues
- Occasional long waits
- Communication gaps
Frequently Asked Questions
- Do they take my insurance?
- Is the wait time long?
- Are they good with kids?
User Feedback
Best urgent care experience.
Staff is so kind.
Billing is a bit confusing.
Quick Info
- Category Health & Medical
- Neighborhood Wells Branch
- City Austin
- State Texas
- Postcode 78728
- Country United States
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